Privacy Policy
We respect your privacy. You can read everything on Bhakti Arohan without an account and without telling us anything about yourself. This page explains what we collect when you choose to create a free account or contact us, why we collect it, and how you stay in control of it.
Your free account
When you register, we collect your name, email address, gender and a password. You can also add a mobile number and date of birth if you want to; both are optional. Your email is confirmed with a one-time code that expires after 10 minutes. Your password is stored only in hashed form (bcrypt), so no one at Bhakti Arohan can read it. After you log in, your browser keeps a sign-in token for 30 days so you stay logged in.
What your account holds is what you put in it:
- Saved and liked pages and reading lists — the pages you choose to keep, and which ones you have marked as read.
- Your address (optional) — a town or city in India, so the Panchang opens for your location.
- Kundli profiles — the name, relation, gender, date, time and place of birth for each person you make a Janam Kundli for.
- Kundli usage — how many profiles, kundli generations and PDF downloads you have used, so the limits of your plan can be applied.
Birth details of family members
A kundli profile can be for someone else — a parent, a child, your spouse. Please add another adult's birth details only with their agreement. Their details are used only to draw their chart for you; we never contact them or use their details for anything else.
How your kundli is made
Charts are calculated on our own servers from the profile you saved. The finished report is not stored: it is calculated again each time you open it, and a PDF you download is made by your own browser and saved only on your device.
Place search
When you type a town or city into a birthplace or address field, our server sends the text you typed — never your name, email or account — to Photon (photon.komoot.io), a place-search service built on OpenStreetMap data, and shows you the matching places.
Your activity log
To keep accounts secure and to help when you ask us for support, we record the main actions in an account: signing up and logging in, password changes, saving, liking and removing pages, changes to reading lists and kundli profiles, and kundli downloads. We do not record which pages you read. Each entry is deleted automatically after one year.
Emails we send
We send only the emails you ask for: sign-up and password-reset codes. They are sent through Amazon Web Services. We do not send newsletters or marketing emails, and we never add you to a mailing list without your explicit consent.
Contact Us form
When you use the Contact Us form, we collect your name, email address, subject and message. We store the message so our team can read and reply to it, and an email notification of it is sent to our team. We use your email only to reply to you.
Astrologer enquiries
When you use the "Connect" form on an astrologer's profile, we collect your name, mobile number, email address (optional) and message. This enquiry is shared with that astrologer — they receive it by email and can see it in their account — so that they can contact you, and our team can also see it. After that, how the astrologer uses your details for the consultation is between you and them. Your kundli profiles are not shared with astrologers.
Gurukuls & Colleges requests
When you use the directory's Suggest an Update page, we collect your name, email address, your connection to the institution (optional), the details of your request and any source you give. Our team uses this only to review the request and, if needed, to ask you a follow-up question. Your name and email are never shown on the public site.
Cookies and analytics
We use Google Analytics to understand, in aggregate, which pages are popular and how visitors find the site, so we can improve it. Analytics cookies are only set after you accept our cookie banner; until then Google Analytics runs in a cookieless mode and receives only anonymous, aggregate signals. Your account details are never sent to Google Analytics. We do not use advertising or ad-personalisation cookies. Google processes this data under its own privacy policy (policies.google.com/privacy). See our Cookie Policy for details.
Security and technical data
Like most websites, our servers and our network provider (Cloudflare) process your IP address and basic request details to deliver pages, keep the site secure and block spam — for example, by limiting how often a code can be requested or a form submitted. This data isn't used to identify you or build a profile.
Who can see your information
Only our team members who look after accounts, messages, leads or directory requests can see what you have given us. For accounts, that means your profile details, your saved and liked pages, reading lists, kundli profiles and usage, and your activity log — so we can help you and keep the service working. An astrologer can see only enquiries sent to them. We never sell your data, and we share it with no one else except where the law requires it.
How long we keep it
Your account and everything in it stay until you delete them. Activity-log entries are deleted automatically after one year, and unused sign-up and reset codes after 10 minutes. We keep messages, enquiries and requests for as long as needed to respond and to keep a record of what was changed on the site, and delete them when they are no longer needed or when you ask us to.
Your rights and choices
- See and correct: your profile, address and kundli profiles can be viewed and edited at any time in My account and on the Janam Kundli page.
- Delete: choose "Delete my account" in My account. Your account, saved and liked pages, reading lists, kundli profiles and activity log are removed permanently, straight away.
- Anything else: to see, correct or delete something you have sent us — a contact message, an astrologer enquiry or a directory request — email [email protected].
Changes
We'll update this page if our practices change.